When you first sign up for a high yield savings account with American Express (Amex), you'll be able to pick a username and password for your profile. Make sure that you remember this password, because there is no "online password reset" functionality, probably for security reasons - in that case, you'll need to call the Amex customer service folks (very helpful) to manually reset your credentials. But this tutorial will show you how to change your password from within your Amex account page, in just a few clicks.
How do I change my Amex account password?
First, login to your American Express high yield savings account the way you usually do:
- Once signed in, you will see a listing of currently opened accounts you have with Amex.
- Click on the "Customer Service" tab at the top of the page, and American Express will redirect you to another screen that includes a list of links to manage your account:

- Under "Account Maintenance", click on the "Change password" link.
- The next page includes a "Current password" text field: enter your actual (old) password - this is simply a safety measure designed to prevent someone else from changing your password.
- Then, type in the password you want to change to, inside the "New password" text box; note that Amex forces you to include both letters and numbers inside your password - this helps make your password harder to guess by other people; also note that using a mix of uppercase and lowercase letters also strengthen your password, which is "case sensitive" (an upper "A" is considered a different character than a lower "a", in other words).

- To avoid any typos, re-type your new password inside the "Confirm new password" text field.
You are done changing your Amex password! Just click on the "Submit" button to save your changes; remember to start using your new credentials right away (your new credentials are saved right away). Click the "Sign Off" link in the top right corner of the page when you are ready to leave.
Tip: if you have configured a web browser to automatically supply your password in the American Express login screen, you may receive an error message since you need to update your browser's password manager with the new credentials.
Copyright © 2016
How Do I Change My Password, All Rights Reserved. •
Legal Disclaimer -
Privacy Policy -
Sitemap -
Ask a QuestionThe names of brands and companies mentioned on this website own the copyright or trademark to these and possibly other terms mentioned. No warranty expressed or implied;
use our website resources at your own risk, and use common sense when dealing with online security - never share your user name and password or publish them online.