When you get your Chase credit card, you'll automatically have the possibility to enroll for online account access, payments, etc. As soon as you setup your account, you'll have to pick a username and password; while the username typically remains the same unless you call Chase to have them change it (choose carefully!), your Chase account password is something you not only can, but should regularly change, especially if you happen to check your account or make an online payment from a computer other than yours (something we definitely don't recommend, to avoid identity theft issues). In this tutorial, you'll learn how to quickly change your Chase password for credit cards; in case of emergency, know that you can call Chase and do the same thing over the phone, but this route will take much longer than changing it yourself.
How do I change my Chase password?
First, login to your Chase account at "
- Once you have successfully signed in, you will be looking at a screen that lists the credit card(s) you have with Chase bank. For your convenience, Chase gives you a couple of ways to change your password, and this hasn't changed in a few years (and in thus likely to remain the case for the foreseeable future). On that summary screen, the right hand side displays a couple of sections with "quick links" related to account management; under the second, you'll see a "Change my password" link. You can click on it, but let us show you where changing password and other profile tools and account settings are located for all your Chase cards: click on the "Customer Center" tab near the top right corner of the screen:
- The Chase website will now load a new page, which is filled with plenty of account management tools, including a top section labeled "My Profile". Click on the "Change password" link - it does exactly the same thing as clicking the other link mentioned above:
- Unlike other online banks and credit card companies, Chase doesn't require you to enter your current password; instead, it will ask you for the new one right away. Type it carefully inside the "Password" text field, and re-enter it to prevent typos inside the "Confirm password" text box right below it. Note that it should "contain 7-32 characters" (letters or numbers) and "include at least one number and one letter"; further, your Chase password must be different from your username, and can't be the same password as any of the previous 5 passwords you have used.
- Once you are done, click on the "Change Password" button.
Tip: since the new password setting takes effect immediately, make sure that you remember to start using right away on this and other computers. Most financial institutions (and credit card companies) will lock your account if you try to login too many times with the wrong username and/or password, for security reasons!
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